11/14/2023 0 Comments Ubisoft connect store missingThose affected have tried reinstalling the app and restarting their PC but to no avail. The store tab, on the other hand, displays a ‘Ubisoft store is currently unavailable’ error. You should then see a number of options, one of which is "It's not in my library". Instead of opening the selected tab, the news tab displays a warning saying ‘Looks like we can’t fetch the news right now’. In both cases you can restore removed games to your account via Steam support:Īt the botton of the page is a search box, where you can search for the removed game. (yes, that's pretty stupid, but that's the way it is) However, if you "permanently remove" a game from your accoun then it will also disappear from the license list. Games activated on steam, but bought elsewhere, will normally be listed here: This is true even if you for some reason decides to "permanently remove" the game from your account. Just head over to the installed Ubisoft Connect location on your PC drive > Locate the Ubisoft Game Launcher/Ubisoft Connect folder C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher > Delete cache folder > Rename cache folder > Relaunch the Ubisoft Connect client and try checking the purchased game. Games bought from steam will always be listed here: 2 According to this post in the Ubisoft forums, you can't see the shop if: Uplay account only has games purchased via Steam You launch Uplay via Steam But you can see the shop if: You launch Uplay from its own shortcut and own at least one game that you didn't buy through Steam. If the account name in the purchase email really is the one you login to your current account with, then keep reading. Missing or corrupted system files can lead to various kinds of PC problems such as an app or program crashing or not working. The most common reason for your problem is to have the game on another (maybe forgotten) account. Is it exactly the same as you use to login to your account? I'm leaving my post in case there was more games you were missing.Ĭheck what the "account name" is on the purchase confirmation email. Ogami seems to have found the reason for your problem while I was typing.
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